Archive for January 5th, 2009

business analytics: is it for everyone?

2007MAY131113My title is so strange, Manager of Business Analytics. Business Analytics??? what is that? If I polled everyone I knew about what department that was in, I bet only about 50% would get it right.

I sit in finance, and because of that, I think a lot of functions (e.g. Sales, Marketing, Ops) are hesitant to seek my help because it seems like I’m always looking to save money.

Although this is true, I’m always interested in what’s best for the company. I will objectively review the facts and provide an unbiased view. Are departments that are measured on top line or margin performance always looking for an unbiased view?

To connect those dots, finance offers financial advice to other departments. If you don’t want to use my assistance, it’s probably because

  1. You have someone who does this for you
  2. You don’t believe my advice is objective
  3. You don’t want objective advice but want what makes you look good
  4. You don’t like me or finance

In a cost cutting economy like this, 1 most likely isn’t an option. So it probably comes down to 2 or 3 (and 4, but hopefully not 4). I know my advice is objective, which usually makes me think that when people don’t want to use finance for help, it’s because they don’t want the truth. They’d rather have a manipulation of the truth. This results in that common occurrence in companies of 2-3 numbers for the exact same thing, which immediately leads to distrust and confusion.

it would be nice if there was always just one number per question, and questions could be asked several different ways. One source of truth…what do you think?

  • Share/Bookmark

, ,

No Comments

what is twitter’s real purpose?

My social Network on Flickr, Facebook, Twitter and MyblogLogi read this great post today called Scoble Blindness at the Marketing Profs Daily.

Robert Scoble is a high tech social media expert, and this article goes into why people feel like twitter is so focused on social media.

i think the author makes a great point that comes back to lessons learned in business school: twitter right now is full of early adopters, which tend to be more of your high tech people. The people with thousands of followers on twitter are the ones who got in early and focused on the social media space.

The future of twitter could be something very different. The average joe/jane focuses much more on keeping up with friends and seeing what they’re doing, and a lot of people will use twitter for this reason. As mentioned in an earlier blog post as well, twitter is also a great way to consumer information, such as news, gossip, etc…

As twitter moves beyond the early adoption stage into the high growth stage (which may of already happened), what new uses will we see for twitter?

  • Share/Bookmark

, ,

No Comments

UPS TOUCHDOWN delivery!

thought this was funny

  • Share/Bookmark

, ,

No Comments

is there value in being ordinary?

great post by the brand builder today.

is it good to be ordinary or extraordinary? does the business cycle (recession, expansion) change that?

  • Share/Bookmark

, , ,

No Comments