Posts Tagged decision

Internal Analysis: how to evaluate your company

Cleveland by DayI had a great meeting last week with our new product marketing vice president, and our goal was to develop a new framework for making decisions at our company.

About a year ago, we played around with the idea of developing a marketing plan, integrating that  marketing plan into the budget by asking these questions:

  1. What products should we develop?
  2. What new markets should we look at?
  3. What acquisitions should we make?

Well, after my meeting last week, we came up with a new framework for looking at decision making. This is a great way to come up with an idea at your company for increasing revenue, and based on your existing business, look at the potential risk/reward based on where that idea fits (new/existing/related product/market).

There are a number of factors that need to be considered when making these decisions, and based on which region of the matrix you’re in, the investment and risk is very different. Examples of these factors are:

  1. Time – how long will this take?
  2. Knowledge – what will we have to learn in order to launch this product?
  3. Market – what is the market size and expected growth rate? how can we influence?
  4. Path to customer – how do we get to the customer (channels, marketing, influencers)?
  5. Cost – how much do we need to spend to get this off the ground?
  6. People – who has the time/knowledge/desire to pursue this endeavor?

Informed decision making is key, and this framework is a very good start to determining at least what you need to feel comfortable with your decision.

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accountability for the Iraq war

War and PeaceAccording to a post by Barry Ritholtz today, Donald Rumsfeld’s estimate of the Iraq war was $60 billion in 2003. So far, he’s off by about 10x that amount, and the illustration in Barry’s post shows that the war may end up costing $3 trillion when it’s all said and done.

Where is the accountability here? If this happened in the corporate world, Rumsfeld would of lost his job within minutes of realizing his estimate was so far off! This appears to be a common problem in today’s corporate society though where people make things seem better than they are in order to get approval. If Rumsfeld said the way was going to cost $750 billion, would we have gone to war? EXACTLY!

This comes back to analytics. Analytics are crucial to making the right decision. That’s the key word though, right. If you have someone biased preparing the analytics, then the decision may not be the right one.

In fact, the probability of those results being skewed to whatever that functional manager wants is pretty high. This is why having an independent group, whether in finance, business analytics or management information systems is really important to improving company performance.

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